Contact us
Email support@alevel.gg. Include the email address associated with your account, a short description of what happened and, if useful, a screenshot. Please do not send passwords or payment-card details.
Subscriptions
MathLab subscriptions are purchased through Apple. You can view, change or cancel them from your device’s Apple Account subscription settings. If an active purchase is not recognised, use Restore Purchases in MathLab before contacting support.
Report a content problem
If a question, hint, answer or explanation appears incorrect, tell us the topic, worksheet and question. Reports about mathematical accuracy are reviewed separately from general support requests.
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For access, correction or privacy requests, email support or follow our account-deletion instructions. Read the privacy policy for more information.